Donor Tools

Donor Tools User Guide

  • Sign In
  • Quick Start
    • Welcome Video
    • Signing In
    • Public Profile
    • Set Your Fiscal Year
    • Setting Up PayPal
    • System Requirements
  • Importing Data
    • Introduction To Importing
    • Uploading Your File
    • Importing Donors
    • Importing Donations
    • Importing A Mixed File
    • Data Quality
    • Supported Fields
    • Undoing An Import
    • Updating Existing Records
    • Data Tips
  • Data Management
    • Creating A Donor
    • Recording A Donation
    • Editing A Donation
    • Editing A Donor
    • Merging Two Donors
    • Funds
    • Sources
    • Important Dates
    • Soft Crediting A Donation
    • Relationships
    • Users
    • Custom Data Types
    • Find Duplicates
    • Pledges And Pledge Payments
    • Recording A Note
    • Tag Many Donors At Once
    • Tagging Donors
  • Reporting
    • Donations Report
    • Exporting Donations
    • Exporting Donors
    • Generate A Tax Receipt
    • Print A Report
    • Smart Tag: Donors In Year
    • Smart Tag: Filter By State
    • Smart Tag: New Donors
    • Smart Tags
    • Year End Reports
  • Acknowledgements
    • Thank You Emails
    • Thank You Letters
    • Mail Merge Fields
    • Letterhead
    • Year End Statement: Email
    • Year End Statement: Print
  • Fundraising
    • Creating Fund Pages
    • Customizing Fund Pages
    • Fundraising Event
    • Online Donation Widget
    • Paypal: Recurring Donations
  • Tips And Tricks
    • Anonymous Donors
    • Bulk Mailings
    • In Kind Donations
    • Print Labels & Envelopes
    • Volunteer Hours
  • Integrations
    • MailChimp
    • PayPal
    • Quickbooks Export
  • Donor Self Service
    • Signup As A Donor
  • API
    • Overview
    • Pagination
    • Funds
    • Sources
    • People
    • Donations
    • Emails
    • Organization
    • Soft Credits
    • Types

Donor Tools Support and User Guide

Donor Tools helps nonprofit organizations get to know their donors, make smart financial decisions, and raise more money. Our web-based donor and fundraising database makes it easy and fun to keep good records and run reports.

User Guide

We love to help. Our User Guide is organized to help you find answers to the most common questions quickly. Feel free to browse through the articles listed at left.

Email Support

If you're a Donor Tools user, you can click the orange "help" tab on the right side of the screen to file a support request at any time. You can also email us directly at support@donortools.com to open a ticket, and our support team will get back to you right away.

All text and images copyright © 2008-2022 Donor Tools. All rights reserved.

Donor Tools™ is a big idea by Higher Pixels, LLC.

Privacy Policy • Terms of Service • Contact Support